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Innovation Procurement in the Elderly Care in the Netherlands:

The Vilans Knowledge Programme Dignity and Pride Experience with Open Innovation


Carina Pittens, Ana Lucia Jaramillo


This work is distributed under the Creative Commons Licence Attribution 4.0 International (CC BY 4.0).

Keywords: open, innovation, procurement, Research and Development (R--amp--D), elderly care

The Vilans Research Programme Dignity & Pride is the first nationwide innovation procurement project for nursing home services in Europe. The research program aimed to contribute to the structural increase of the quality of services provided to elderly clients in the Netherlands, based on an open innovation approach. This case study provides a policy, legal and theoretical background to illustrate the experience of Vilans in the procurement of R&D leading to insights for improvement of the care of elderly clients. To ensure quality and manage risk, the main building blocks and steering mechanisms included a governance structure with a review committee, an open policy document as part of the technical specifications, and the use of an open procedure of four (thematic) lots and multiple framework agreements covering three R&D steps. Keywords: open; innovation; procurement; Research and Development (R&D); elderly care

Carina Pittens, PhD, is an Assistant Professor at the Athena Institute for Research on Innovation and Communication in the Health and Life Science of the VU University Amsterdam. Before, she has worked as a senior researcher in and coordinator of the Research Programme Dignity & Pride at Vilans. Ana Lucia Jaramillo, LLM, is a senior legal researcher on Innovation Procurement at the University of Zaragoza, and consultant at Corvers Procurement Services b.v. For correspondence: <>.


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